PROCESS
Inquiry - Let’s Connect
Onboarding - Getting to know you
Itinerary Design + Booking
Pre-DeparturePrep
In-Travel Support
Post Travel Feedback
WHAT TO EXPECT
Hotel Bookings & VIP Perks
Bare Bones Itinerary
Deluxe Itinerary
Services
Accommodation
Transportion
Ticketed Experiences
Reservations
Special Requests
what we can book
Planning Fees
Terms and Conditions
FEES
1. Let’s Connect
Start by submitting an inquiry, and I’ll send comprehensive onboarding details on how I work, what you can expect, and an outline of services and fees. To get a clearer picture of your trip, we’ll gather additional information either via email or a scheduled call. Afterward, I’ll send a personalized fee proposal based on the trip’s scope and details.
2. Getting to Know You
Once you’re ready to proceed and the planning fee is set, we’ll dive into a deeper discovery phase. A detailed questionnaire will help uncover your interests—from favorite activities to must-see spots—so we can design a truly personalized experience.
3. Custom Itinerary & Bookings
With your preferences in mind, I’ll craft an itinerary tailored to your travel style, packed with the experiences you’ll love. Once you’re thrilled with the proposal, I’ll handle all reservations—from accommodation to special activities—allowing you to focus on the excitement, not the logistics.
4. Pre-DEPARTURE PREP
Before you depart, I’ll send over your final itinerary and everything you need for smooth travel. This includes a breakdown of entry requirements, essential pre-departure info, and an option for a final check-in call. You’ll receive all travel documents electronically, with easy access through an app for added convenience.
5. In-Trip SUPPORT
Your itinerary comes with full booking details and contacts. If you need to change plans while traveling, I’m here to help, making sure you have support at every step.
6. Post-TrAVEL Feedback
After your return, I’d love to hear your highlights and any notes you have to make future travels even better. We can also chat about any upcoming trips on your horizon, building on each experience to keep creating memorable journeys.
Our Services
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Hotel Bookings & VIP Perks
Ideal for travelers who know their destination and accommodation preferences but want access to exclusive perks. Our complimentary booking service leverages Sarah Payne Travel’s extensive network of 'preferred partner' relationships with global hotels and resorts. If you’re uncertain about where to stay, we’ll simplify the selection process, curating options to match your style. VIP perks at preferred partner properties may include room upgrades (based on availability), flexible check-in/out, welcome amenities, complimentary breakfasts, spa or dining credits, and more.
Service: Complimentary -
Premium Planning
Perfect for travelers wanting essential arrangements without a fully planned schedule. We’ll organize hotels, tours and transfers, leaving you flexibility for free days and dining plans. With this option, you’ll receive a curated selection of accommodations in each destination and personalized recommendations to complete your itinerary.
Includes:• Complimentary consultation call
• Customized travel proposal
• Booking management for hotels, tours, and transfers
• Pre-departure requirements and optional pre-departure call
• In-destination support and electronic travel documents
Planning Fee: $150 per destination -
Deluxe Itinerary
Our full-service package for a seamless, luxurious travel experience. Tailored to your preferences, we handle every detail—from accommodation and transfers to tours and dining reservations—crafting an end-to-end itinerary. Collaborating with local partners, we curate exclusive, unsearchable adventures and provide support before, during, and after your trip.
Includes:• Complimentary consultation call
• Customized travel proposal
• Complete booking management for accommodations, tours, transfers, dining and special requests.
• Concierge-level planning, optional pre-departure call
• In-destination support, digital travel documents, and app access
Planning Fee: $450 per week of travel
WHAT WE CAN BOOK
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ACCOMMODATION
Elevated Hotel Booking – Enjoy exclusive VIP perks, priority upgrades, and premium service at luxury hotels worldwide.
Private Homes & Villas – Private residences for those who prefer a home-away-from-home experience, ideal for families or long stays.
Cruises, Expeditions & Private Yacht Charters – Explore destinations by sea, from luxury cruises to private yacht charters and unique expedition trips.
Safari Experiences – Guided safaris offering immersive wildlife encounters with a focus on conservation and comfort.
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TRANSPORTATION
Airport Transfers – Convenient, pre-arranged transfers to and from your destination.
Private Drivers – Personal drivers for day trips, sightseeing, or business needs.
Rental Cars – Access to premium rental cars at any destination.
Trains – Scenic rail journeys, including luxury and high-speed options.
Charter Yachts & Boats – Custom day or multi-day charters to explore beautiful coastlines.
Helicopters – Helicopter transfers and sightseeing with stunning aerial views.
Private Jet Charters – Customized private jet experiences for ultimate privacy and ease.
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TICKETED EXPERIENCES
Tours & Private Guides – Private, curated tours led by knowledgeable local guides.
Sports Games/Events – Premium seats and priority access to major sports events.
Concerts – Access to concerts and shows with VIP seating.
Museums & Exhibits – Priority access to cultural experiences, exhibits, and galleries.
Lift Tickets – Arrangements for ski resort lift tickets for a hassle-free experience on the slopes.
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RESERVATIONS
Restaurants – Bookings at dining spots and sought-after bars.
Spa Services – Luxury spa appointments to unwind and rejuvenate.
Private Shopping Appointments – Personalized shopping experiences with expert styling.
Golf Tee Times – Tee times at premier golf courses worldwide.
Coaching - Golf, Tennis & Ski Lessons – Private or group lessons tailored to your skill level.
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SPECIAL REQUESTS
Gear Rental – Rental equipment for outdoor activities, skiing, water sports, and more.
Nanny Services – Trusted childcare services for family-friendly travels.
Destination Photographer – Capture unforgettable moments with a professional photographer.
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GROUP BOOKINGS
Room Blocks - Reserve hotel room blocks for easy group accommodations.
Group Transfers - Organize smooth, tailored group transport.
Group Activities & Experiences - Plan unique group activities and outings.
PLANNING FEES
At Sarah Payne Travel, we view planning fees as an essential part of the professional service we provide to our valued clients. Here’s why we charge a planning fee:
Independent Recommendations
While travel advisors do earn commissions from bookings, our goal is to find the best options that perfectly suit you, regardless of whether a particular hotel, tour, or experience pays a commission. The planning fee allows us to recommend what’s genuinely best for you without compromise.Customized Research
Crafting the perfect trip involves meticulous research to align with your unique preferences, budget, and needs. The planning fee directly acknowledges the time and effort invested in discovering and vetting the most suitable options for an unforgettable experience. This includes detailed insights into the best activities, must-see sights, and restaurant recommendations, all of which require considerable time and expertise.Time Investment
Planning a seamless trip is more than a task; it’s a significant time investment. Hours are spent on research, coordination, and communication with clients and suppliers to ensure every detail is covered and every part of your journey is stress-free and enjoyable.Risk Mitigation
Travel can involve unforeseen challenges, from last-minute cancellations to unexpected weather or changes in plans. By charging a planning fee, we ensure our time is fairly compensated for the expertise we bring in mitigating risks and handling any issues that arise, providing you with peace of mind every step of the way.Protection Against Client Cancellation
We understand that plans change, and sometimes trips need to be canceled. The planning fee serves as a protective measure to ensure our time and effort are compensated, even in cases of cancellation. Cancellations often result in additional workload, and this fee helps maintain the sustainability of our services while ensuring we can continue to offer a high level of care to all clients.
Terms and Conditions
All planning fees are charged upfront and are non-refundable. These fees cover the time and expertise involved in delivering professional travel planning services, including researching, coordinating, and crafting a fully customized travel experience tailored to you.
Any deviations from our standard planning scope—such as changes in group size, increased itinerary complexity, additional revisions, or rebooking canceled trips—may incur additional planning fees. We aim to be upfront and transparent about our terms, conditions, and any additional fees that may apply.